FAQs – Back Bliss Massage Chairs / 1311837 AB LTD. 5901 44 St Lloydminster AB, CA



For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match the criteria.

You can contact us on our contact page and we will get back to you. 

Some times but very rarely your items may be sent out separately but will arrive. If that doesn't seem to be the case, please email us and we will take care of the issue immediately.

You will get a email with the tracking number when your order has shipped. 

We accept payment through debit/credit cards, Paypal and Shopify.

Our FREE SHIPPING is for the mainland USA. 

You will be given a tracking number with the shipping company at the time your order is processed.

Once shipped, your order should arrive within 10 to 12 business days. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

Kindly check your SPAM folder to see if your confirmation email was sent there.

If you have not received a notice of shipment within 3-5 days of order please send us an email and we will follow up. 

We ship from our manufacturers warehouse. 

It will usually take 10-12 business days for all orders to arrive.

We processes all orders in USD. 

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

You can be absolutely sure that all purchases here are safe and secure. Shopify makes sure that all retailers that use their site are compliant with all rules. 

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

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